Business Data Analyst

10 hours ago

Cebu City, Central Visayas, Philippines NCR Voyix Full time
Overview

Job Title: Business/Data Analyst

Location: Cebu

Mode of Work: Onsite

Experience: 3 to 9 yrs

About Us

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Job Description Summary

As a Junior Business Analyst, you will support the operations and client success teams by analyzing data, documenting processes, and assisting in the delivery of insights that improve customer experience and operational performance. This is an excellent opportunity to grow your analytical and business skills in a fast-paced, tech-driven environment.

Responsibilities

We are looking for an operations expert who consistently has their finger on the pulse of our day-to-day tactical operations and can lead internal teams to deliver on customer commitments. They are process-oriented, ensure adherence to procedures, and can expertly navigate operational challenges. The key for this role is that everything that is done is with the custom.

Job Description
  • Bachelor's degree in Business, Information Systems, or a related field.
  • 2-5 years of experience in a business analyst or operations support role
  • Basic understanding of SaaS business models and retail operations is a plus.
  • Proficiency in Microsoft Excel; familiarity with data tools like SQL, Power BI, or Quickbase is a must
  • Strong communication, organizational, and problem-solving skills.
  • Eagerness to learn, collaborate, and grow in a fast-paced environment.
  • ITIL and/or Agile certification with a strong understanding of escalations and incident management

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