Core Network Problem Manager — NOC
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Ericsson is seeking a proactive Problem Manager – Core Domain to lead end-to-end problem lifecycle activities within the L1 NOC. You will drive RCA, maintain the Known Error Database, and coordinate with L1/L2/L3 teams, field teams, and vendors to ensure rapid closure and service quality.
The role requires strong analytical skills, extensive telecom domain knowledge in IMS, VoLTE, and 4G/5G Core, and experience with ITSM tools such as ServiceNow or BMC Remedy.