Accounting Support Analyst — AI-Driven, Multi-Channel Support
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Deltek Systems (Philippines), Ltd. is seeking an Accounting Support Analyst (Customer Support) to deliver high-quality support to clients using accounting software.
You will provide expert-level guidance via phone, email, chat, and web, addressing complex issues and leveraging accounting knowledge to troubleshoot inquiries. You will collaborate with engineers, product managers, and senior staff to resolve problems efficiently, document interactions in the case-tracking system, and participate in