Claims Specialist
1 week ago
Open to PHRN or Non PHRN's
Shift Schedule: Night Shift Schedule
Work Setup: Onsite
Requirements:
- Bachelor's/Associates degree, with 2+ years of customer-facing work experience preferred.
- Short Term Disability Claim Processing Experience reviewing and gathering information, making phone calls, and making the actual claim decision - at least 1 year or more of successful performance of processing Short Term Disability claims preferred.
- Legal and policy experience - being able to read, interpret policies, policy provisions, and industry regulations to accurately interpret and apply them to claims situations is preferred.
- Basic math skills.
- Ability to actively listen while you collect information on the telephone and provide strong customer service, providing empathy to the customers going through tough situations.
- Ability to accept & apply feedback.
- Ability to maintain a high degree of accuracy, pay strict attention to detail, maintain confidentiality, and work within the grey.
- Excellent analytical, interpersonal, problem-solving, decision-making, and multi-tasking skills.
- Computer skills and typing proficiency; Microsoft Outlook, Word, and Excel experience is preferred.
- Work independently as well as in a team environment.
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