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Technical Product Manager

1 month ago

Manila, National Capital Region, Philippines Shopee Full time
Technical Product Manager - Deposits and Payments, SeaBankExperienced (Individual Contributor)

Department Product Management

SeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney's mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are available in seven markets across Southeast Asia and Taiwan under various brands, including ShopeePay, SPayLater, and other brands.

Job Description:
  • Ideate and take ownership of new fintech initiatives specifically for banking processes such as cards, deposits, payments, or other transfer related products and services
  • Closely work with various stakeholders to understand business requirements and create standard operating procedures
  • Plan, manage and communicate feature releases and product roadmap changes
  • Prepare training materials and conduct training on new product features to orient related teams
  • Provide subject matter expertise to internal teams to ensure that products and services are well understood
  • Provide support for the users, work with regional product team to troubleshoot the issues
  • Collect, analyze and summarize customer feedback and work with various stakeholders to deliver improvements
  • Coordinate with relevant teams to prepare and compile regulatory documents or requirements
Requirements:
  • Bachelor's Degree / 4-Year Course Graduate (Preferrably Computer Science, Information Technology, Business Delopment, Business Management)
  • Preferably with (1 - 2) years experience in the FinTech, banking or payments industry, specifically product management for cards, deposit, payments, or transfer products and services
  • With experience in business requirement analysis, product design, user acceptance testing, user experience research, competitor analysis, and project management
  • Demonstrated track record of getting things done in a fast-paced environment
  • Proficiency in both spoken and written English. Able to communicate complex business or technical information effectively
  • Good analytical and logical thinking skills
  • Good collaboration skills to work with cross-functional teams
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