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Customer Relations Associate

4 weeks ago

Makati City, National Capital Region, Philippines Credit Corp Group Limited Full time
Customer Relations Associate - AU Debt Purchase

Job no: 494740
Work type: Full-time
Location: Manila - Makati City
Categories: Collections, Customer Service & Call Centre

Be part of our collections team and start a new career path this March 2025.

Credit Corp Group is not your average Debt Collection agency. We are an ASX200 company, with 2 main business streams: debt purchase and consumer lending productively operating across different branches in Australia, New Zealand, USA, and Philippines. Our results in recent years have been fantastic as we continue to grow and expand our horizon. At the heart of our business is the fairness, respect, and inclusion of all our clients and staff.

What is the Customer Relationship Associate (Collections) role?
  • You will be the front line of our debt collection business playing a key role across our organisation.
  • You will be a problem solver, so if you are curious and motivated to find answers, this job is for you
  • You will be given a portfolio of accounts and will spend half your time investigating leads to trace customers and the other half negotiating to support customers to find a sustainable way to resolve their financial problems.
What's in it for you?
  • Enjoy working in a Day shift.
  • Paid extensive and structured training before you start the role.
  • Life insurance on day 1.
  • HMO benefits on your first day + dependents upon tenure.
  • Retirement package to insure your future.
  • Career development and growth.
  • Php 26,000.00 starting monthly package (basic + tax free allowances), incentives & performance-based salary adjustments.
  • Experience work-life balance in a culture-friendly environment.
What are we looking for?
  • Able to work onsite in our Ayala Makati office.
  • Willing to work on Australian (Dayshift).
  • Goal-oriented and results-driven.
  • Ability to convey thoughts well in English.
  • Competitive, respectful, and empathetic.
  • Must have authenticated SSS, Philhealth, Pagibig, TIN numbers and 2 valid IDs ready before applying.

You don't need to be harsh to work as a Debt Collector We prioritize attitude over years of experience, so previous collections experience is not required. If you believe you have the skills to excel in this role, we would be thrilled to hear from you.

All of our leaders began their journey as Customer Relations Associates, so when we talk about career advancement, we truly mean it; we live by our values.

Join our exciting collections team today

Advertised: 24 Feb 2025 Singapore Standard Time

Applications close:

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