Customer Service Leader: Drive CX
2 days ago
Manila, Metro Manila, Philippines
TEMU
Full-time
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TEMU in Manila is seeking a seasoned Customer Service Leader to guide a team toward service excellence and high customer satisfaction. The role focuses on strategy implementation, workflow optimization, and empathetic issue resolution.
The ideal candidate brings 8+ years in customer service, strong leadership and communication skills, and a data-driven approach to improve metrics and customer experience.