Customer Service Leader: Drive CX

2 days ago

Manila, Metro Manila, Philippines TEMU Full-time

TEMU in Manila is seeking a seasoned Customer Service Leader to guide a team toward service excellence and high customer satisfaction. The role focuses on strategy implementation, workflow optimization, and empathetic issue resolution.

The ideal candidate brings 8+ years in customer service, strong leadership and communication skills, and a data-driven approach to improve metrics and customer experience.