Customer Delight Specialist

2 days ago

Metro Manila, Philippines Showpo Full-time ₱279,000 - ₱446,000 Contract

Showpo is seeking a Customer Happiness Officer to be the voice of the customer across chat, phone, social and email channels. You will resolve enquiries, aim for world-class service, and support delivery feedback and process improvements.

The ideal candidate has 1+ year in delivering excellent customer experiences, flawless written and spoken English, and familiarity with e-commerce, online retail, and Zendesk CRM. Join a fast-growing fashion brand that puts customers first.