Customer Delight Specialist
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Showpo is seeking a Customer Happiness Officer to be the voice of the customer across chat, phone, social and email channels. You will resolve enquiries, aim for world-class service, and support delivery feedback and process improvements.
The ideal candidate has 1+ year in delivering excellent customer experiences, flawless written and spoken English, and familiarity with e-commerce, online retail, and Zendesk CRM. Join a fast-growing fashion brand that puts customers first.