Customer Service Agent

4 days ago

Pasig, Metro Manila, Philippines RSD Human Resource Management Consultancy Full-time ₱201,000 - ₱290,000 Contract

RSD Human Resource Management Consultancy

Negotiable

On-site - Pasig No Exp Required High/Senior High School Full-time

Employee Recognition and Rewards

Performance Bonus

Professional Development

Job Training

Description

  • Assist customers with inquiries and provide accurate information regarding products and services.
  • Handle customer complaints and resolve issues in a professional manner.
  • Maintain detailed records of customer interactions and transactions.
  • Work collaboratively with team members to improve overall customer satisfaction.
  • Provide feedback on the efficiency of the customer service process.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 0–2 years
  • Skills and Competencies: Strong communication skills
  • Skills and Competencies: Basic problem-solving abilities
  • Qualities and Traits: Friendly and patient demeanor
  • Qualities and Traits: Ability to work in a team environment
  • Working Conditions: Must be available to work flexible hours including weekends