Current jobs related to Coordinator (Service Team) - Cebu City, Central Visayas - Nvision Digital Solutions Inc.

  • Customer Service Representative

    3 weeks ago

    Cebu City, Central Visayas, Philippines OS Team Full time

    About Us:At OS Team, we specialize in providing exceptional Contact Center Solutions. Our mission is to support companies in boosting their customer experience and scaling effortlessly with dedicated customer connections and technology.Job Overview:As a Customer Service Representative, you will provide top-notch support to customers of a leading tech company...

  • Healthcare Customer Service Agent

    3 weeks ago

    Cebu City, Central Visayas, Philippines OS Team Full time

    Hybrid - Cebu 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionPosition: Health Care Customer Service RepresentativeLocation: RemoteEmployment Type: Full-timeSalary Range: 45,000 PHPBenefits: Holiday leave, bonusesJob Overview:As a Health Care Customer Service Representative, you will provide compassionate and efficient support to patients and...

  • Social Services Coordinator

    4 days ago

    Cebu City, Central Visayas, Philippines beBee Careers Full time

    Social Services CoordinatorWe are looking for a highly organized and compassionate Social Services Coordinator to join our team. This role involves coordinating resources, developing service plans, and advocating for the rights and well-being of clients.Key Responsibilities:Conduct comprehensive assessments to determine client needs, risks, strengths, and...

  • IT Service Coordinator

    4 days ago

    Cebu City, Central Visayas, Philippines beBee Careers Full time

    IT DispatcherSynopsisThis role involves coordinating and managing IT support activities, routing service requests to the right technicians, ensuring timely service delivery, and maintaining communication between clients and IT teams.Main ResponsibilitiesReceive and prioritize incoming service requests via various channels.Assign service requests to suitable...

  • Field Service Coordinator

    4 days ago

    Cebu City, Central Visayas, Philippines beBee Careers Full time

    Dispatch PositionWe are seeking a highly motivated Field Service Coordinator to join our team.About the RoleThis position involves coordinating the assignment of field technicians to customer work orders, ensuring timely completion of tasks and providing exceptional customer service.The ideal candidate will possess strong communication skills,...

  • Sales Team Coordinator

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBee Careers Full time

    Job Description:">We are seeking a highly organized and detail-oriented Sales Coordinator to support our sales team in delivering exceptional client service. As a key member of the sales operations team, you will assist in creating estimates, processing purchase orders, maintaining accurate client records, and coordinating sample requests.">Your Key...

  • Service Delivery Coordinator

    4 days ago

    Cebu City, Central Visayas, Philippines beBee Careers Full time

    Service Delivery CoordinatorJob DescriptionWe are seeking a service delivery coordinator to join our team. As a service delivery coordinator, you will be responsible for ensuring that our clients receive timely and accurate information about our products and services.About the RoleThis is an exciting opportunity for someone who is passionate about delivering...

  • Customer Service Coordinator

    4 days ago

    Cebu City, Central Visayas, Philippines beBee Careers Full time

    Customer Service CoordinatorThis role involves providing exceptional customer service and support to both internal and external customers through face-to-face interaction.Key ResponsibilitiesThe Customer Service Coordinator will be responsible for identifying and assessing customers' needs to achieve positive customer experience and first contact resolution....

  • Global Project Coordinator

    4 days ago

    Cebu City, Central Visayas, Philippines beBee Careers Full time

    This is an exciting opportunity to join our team as a Business Process Coordinator.Key Accountabilities:The role holder will be responsible for delivering high-quality business process services to our clients. This includes implementing projects, providing translation services, coordinating tasks, and maintaining excellent relationships with our clients and...

  • Guest Services Coordinator

    2 weeks ago

    Cebu City, Central Visayas, Philippines beBee Careers Full time

    We are seeking a Guest Services Coordinator to join our team. As a key member of our organization, you will be responsible for delivering exceptional service experience to our most valued customers.You will be working closely with various stakeholders to ensure seamless communication and coordination. Your primary goal will be to exceed customer expectations...

Coordinator (Service Team)

4 weeks ago

Cebu City, Central Visayas, Philippines Nvision Digital Solutions Inc. Full time

NVISION DIGITAL SOLUTIONS INC. is a provider of end-to-end digital solutions and services focused on commercial LCD & LED products, integrated displays, digital signage media players, interactive smart displays, touch program applications, hospitality TVs, and screen equipment rentals.

We are glad to announce that our team is expanding, and we need a goal-oriented, positive, and potential individual who can join our team.

We are URGENTLY looking for a SERVICE COORDINATOR.

Job Summary:

The Service Coordinator is responsible for providing comprehensive administrative and operational support to the Service Department. This role is crucial in ensuring smooth service operations, including scheduling, coordination, and communication across various departments. Additionally, the Service Coordinator handles HR-related tasks for the service team, manages petty cash disbursements, coordinates delivery and installation schedules, and ensures that all service activities are documented and reported accurately.

Job Qualifications:

  • A diploma or degree in Business Administration, Customer Service, or a related field is preferred
  • Strong organizational and multitasking abilities.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM or service management software.
  • Ability to work independently and as part of a team.
  • Customer-focused with strong problem-solving skills.
  • Resourceful, high attention to detail, goal-oriented
  • LGBTQIA+ applicants are welcomed

Key Responsibilities:

  1. Service Scheduling and Coordination:
    • Coordinate and schedule service appointments, ensuring timely response to client service requests.
    • Manage and coordinate delivery schedules for installations, pullouts, rental deliveries and pullouts, and site survey schedules.
    • Communicate with clients to confirm service appointments, provide updates, and address any scheduling conflicts.
    • Collaborate with the Service Supervisor to allocate resources effectively, including technicians and equipment.
  2. Documentation and Reporting:
    • Prepare and file essential service documentation, including certificates of completion, activity reports, service reports, and client communications.
    • Maintain accurate and up-to-date service records.
  3. HR and Administrative Interface:
    • Interface with HR regarding attendance matters for the service department, ensuring accurate record-keeping and communication.
    • Act as the representative of the administration for petty cash disbursements to the service team, ensuring proper documentation and accountability.
  4. Client Communication and Support:
    • Collaborate with the Service Supervisor to allocate resources effectively, including technicians and equipment.
  5. Inventory and Equipment Management:
    • Assist in managing the service department's inventory, ensuring that necessary parts and equipment are available for scheduled services.
  6. Support for Service Team:
    • Provide administrative support to service technicians, including documentation, parts ordering, and logistical coordination.

We Offer You:

  • A competitive salary, commensurate with experience and qualifications.
  • Monthly salary package inclusive of Paid Holidays and Government Statutory Benefits.
  • A company-issued postpaid plan with a device.
  • Monthly Meal Allowance.
  • Opportunities for performance-based career advancement.
  • Engaging company culture with meals, outings, team-building events, and a special Birthday Bash.
  • Comprehensive Health Insurance (HMO) and Personal Accident Insurance.
  • Discretionary Company Bonuses.
  • A balanced workweek from Monday to Friday.
  • Service Incentive Leave following regularization.

Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • Life insurance
  • Staff meals provided

Schedule:

Day shift

  • Monday to Friday
  • Overtime
#J-18808-Ljbffr