Officer, AML Compliance

Location: Quezon City, Philippines

Would you like to play a critical role in preventing fraud and other illegal activities? Do you have strong interpersonal skills and impeccable attention to detail? Join Western Union as AML Compliance Officer.

Western Union powers your pursuit.

In your role, you will be supporting our agents and affiliates to build anti-money laundering (AML) programs to make sure they comply with regulations.

Role Responsibilities

• Provides AML Compliance support to less-complex and lower-risk agents of Western Union and its affiliates to build programs that are in compliance with the Bank Secrecy Act, USA Patriot Act, and other anti-money laundering laws as they apply to Money Services Businesses.
• Supports agents' efforts to comply with company policies and procedures as they relate to anti-money laundering.
• Evaluates internal controls and anti-money laundering compliance programs for agents through transaction analyses, compliance reviews, and training sessions.
• Responsible for follow up with agents concerning review findings. Work will be closely supervised until skills are consistently demonstrated.
• Provide training and resources for agents to help them comply and evaluate the robustness of existing controls.
• Analyze agent transactions, report any suspicious activities and work with law enforcement when required.
• Partner closely with your local AML team to assist them in the overall development of AML programs and initiatives.
• Perform remediation to make sure any issues have been resolved and the agent is fully compliant.

Role Requirements

• Minimum one year experience in a business-related field.
• Excellent written and verbal communication skills. Strong analytical and problem-solving skills.
• Proven ability to learn to analyze, utilize industry standards and employ sound judgment to draw conclusions regarding the status of an agent's compliance program.
• Excellent multi-tasking ability. Demonstrated interpersonal and customer service skills.
• Good knowledge of Microsoft applications.
• Excellent communication skills both in English and Vietnamese are a must, and Burmese proficiency will be an advantage.
• Four-year degree preferred.
• Ability to travel up to 10% depending upon work location and area assigned.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company - transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at Western Union Careers.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Philippines specific benefits include:

• Paid Time Off
• Health card (HMO) coverage with unrestricted dependents from day 1 of employment (65 years old and below for parents and 22 years old and below for children/siblings)
• Group Term Life Insurance
• Employee Assistance Program (EAP)
• Hybrid Working Arrangement

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date: 04-25-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.