Customer Service Representative
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Key responsibilities
Handle incoming customer calls in a professional and courteous manner, addressing inquiries and resolving issues promptly
Provide accurate information about products and services to customers
Document customer interactions and maintain detailed records in the company system
Follow call centre protocols and procedures to ensure consistency in service delivery
Identify customer needs and offer appropriate solutions or escalated to relevant departments when necessary
Process customer requests, including orders, complaints, and account modifications
Maintain composure and patience when handling difficult or frustrated customers
Meet or exceed call handling targets and quality metrics
Collaborate with team members and management to improve service quality
What we're looking for
High school diploma or equivalent qualification
Proven customer service experience, preferably in a call centre environment
Excellent communication skills, both verbal and written, with clear English proficiency
Strong listening skills and ability to empathise with customers
Problem-solving ability and customer-focused mindset
Ability to multitask and manage time effectively in a fast-paced environment
Proficiency with computer systems and software applications
Patience, professionalism, and ability to remain calm under pressure
Reliable internet connection and suitable work-from-home environment
Flexibility to adapt to training requirements and company policies
What we offer
At Chesham Recruitment Inc., we value our employees and provide a supportive work environment. As a Customer Service Representative, you will benefit from:
Full-time employment opportunity with a reputable recruitment firm
Work-from-home flexibility, allowing you to maintain a healthy work-life balance
Comprehensive training programme to equip you with the skills needed to excel in your role
Opportunity to develop your customer service expertise and career progression
Supportive team environment with access to management and colleagues for guidance
Performance recognition and incentives for meeting targets
-
Customer Service Representative
5 days ago
España, Romblon, Philippines Quantified Commerce Remote Full-time ₱294,000 - ₱491,000 ContractRemote position Virtual training and work from home (remote)! Base Monthly Pay: $700 with Competitive Incentives. How will this role have an impact? As part of the Quantified Commerce healthcare customer success team, you will interact with patients and resolve any billing and customer service related issues that they might have. This role will report to a...
-
Customer Service Representative
5 days ago
España, Romblon, Philippines Ryvo Remote Full-time ₱240,000 - ₱360,000 ContractWe are looking for a highly motivated and fluent English-speaking Customer Service Representative to join our growing team. You will be responsible for assisting customers, resolving inquiries, and ensuring an exceptional customer experience through clear and professional communication.ResponsibilitiesRespond to customer inquiries via email, chat, and phone...
-
Customer Service Representative
3 days ago
España, Romblon, Philippines Complete Development (CoDev) Remote Full-time ₱335,000 - ₱513,000 ContractJob Title: Customer Service Representative (US Client) Work Setup: Work-from-Home | Philippines | Full-Time l Night Shift Industry: Financial Services l Multi-Lender Financing Platform Role: Customer Support l Troubleshoot and Problem Resolution l Chat, Phone, and Email THE POSITION IS FOR POOLING, BUT WE WILL STILL ACTIVELY PROCESS CANDIDATES. About the...
-
Online Customer Service Representative
3 days ago
España, Romblon, Philippines Recruitify_HR Remote Full-time ₱279,000 - ₱446,400 ContractResponsibilities Provide exceptional customer service support through various online channels. Assist customers with inquiries, product information, and order processing. Resolve customer complaints in a professional and efficient manner. Maintain accurate records of customer interactions and transactions. Work closely with team members to enhance service...
-
Customer Service Representative
4 days ago
España, Romblon, Philippines MicroSourcing Remote Full-time ₱334,800 - ₱502,200 ContractCustomer Service Representative / Dispatcher Location: Metro Manila, Philippines Employment Type: Full-Time Work Setup: Work from home | Night shift Benefits Competitive Rewards: above‑market compensation, healthcare coverage on day one, coverage for dependents, paid time‑off with cash conversion, group life insurance, performance bonuses A...
-
Customer Service Representative
1 day ago
España, Romblon, Philippines 1840 & Company Remote Full-time ₱261,000 - ₱326,000 ContractUSD 3 - 3.75 Hourly Entry Level Level Customer Service/SupportAbout the JobJob Title: Customer Service RepresentativeDepartment: Customer ServiceLocation: RemoteEmployment Type: Project-Based - Full TimeSchedule: Shifting and rotating schedule, possible work on weekends on EST time zone.Salary: USD 3 - 3.75 per hourJob Summary:We are seeking a Customer...
-
Customer Service Representative
1 day ago
España, Romblon, Philippines MicroSourcing International Remote Full-time ₱279,000 - ₱424,000 ContractDiscover your 100% YOU with MicroSourcing! Position: Customer Service Representative Location: Metro Manila Work setup & shift: Remote | Day Shift Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance...
-
Online Customer Service Representative
5 days ago
España, Romblon, Philippines Metacom Careers Remote Full-time ₱268,000 - ₱357,000 ContractDescription Engage with customers through various channels to address inquiries and resolve issues promptly. Provide accurate information about products and services to enhance customer satisfaction. Process orders, returns, and exchanges efficiently while maintaining accurate records. Collaborate with team members to improve service delivery and share...
-
Customer Service Representative with Italian
4 days ago
España, Romblon, Philippines Wibit Consulting & Services (WibitCS) Full-time ₱2 - ₱3 ContractAre you passionate about helping people and solving problems? Join a top global travel & tourism brand in the heart of Lisbon! We’re looking for a Customer Service Representative who speaks Italian fluently and thrives in a fast-paced environment. ? Location: Lisbon, PortugalWork Model: On-siteEmployment Type: Fixed-term (6 months) with potential extension...
-
Customer Service Representative
2 days ago
España, Romblon, Philippines Harris Computer Remote Full-time ₱179,000 - ₱290,000 ContractA Costumer Service Representative/Patient Service Representative is responsible for a variety of activities related to patient queries and concerns. Their primary tasks include understanding what a patient needs by interviewing him and listening to his/her concerns. They then ensure that the patient gets those needs met by coordinating the information...