Senior Operations Manager

6 days ago


Iloilo City, Western Visayas, Philippines Carelon Global Solutions Full time

Responsible for providing oversight of customer service staff

Primary duties may include but are not limited to:

  • Establishes departmental policies and procedures

  • Prepares and communicates information to appropriate parties regarding dental programs, procedures, changes, and government mandated disclosures

  • Serves as mentor to lower leveled managers

  • Serves as subject matter expert for other areas of the company as well as within the department

  • Has accountability for deliverables of a third party or vendor

  • Manages multiple functions requiring unique sets of knowledge or has significant fiscal accountability over and above routine people/equipment costs

  • Develops and manages annual operating budget

  • May be assigned to special project work consistent with the role and as dictated by the needs of the business

  • Audits to monitor efficiency and compliance with policies

  • Prepares specialized reports

  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.

#J-18808-Ljbffr

  • Iloilo City, Western Visayas, Philippines Carelon Full time

    About the JobCarelon is seeking a Medical Operations Senior Manager to oversee the day-to-day activities of our medical operations department. As a seasoned professional with a clinical trainer background, you will be responsible for leading cross-functional teams, developing and implementing operational strategies, and driving business growth.Key...


  • Iloilo City, Western Visayas, Philippines Gratitude Philippines Full time

    About the RoleWe are seeking a seasoned Senior Operations Quality Manager to join our team at Gratitude Philippines. In this role, you will be responsible for delivering exceptional quality services by consistently raising the bar on service-delivery standards.Your primary focus will be on driving audit compliance, conducting robust root cause analysis, and...


  • Iloilo City, Western Visayas, Philippines Transcom Full time

    Transcom is looking for talented individuals like you to join our awesome team Be the next Senior Operations Manager for our Transcom Iloilo site.Join our Transcom Family as a Senior Operations ManagerThe Senior Operations Manager will lead a team of Managers by providing them with direction, support, and career development. They will demonstrate innovation...


  • Iloilo City, Western Visayas, Philippines Carelon Global Solutions Philippines Full time

    About UsCarelon Global Solutions Philippines is a company that specializes in contact center operations and clinical nurse operations for Elevance Health.We have four offices in prime locations across the Philippines, boasting a talent pool of over 9,000 associates working together to improve healthcare operations.Our goal is to provide innovative solutions...


  • Iloilo City, Western Visayas, Philippines BIGMAK BURGER, LEGANES BRANCH Full time

    At BIGMAK BURGER, LEGANES BRANCH, we are seeking a highly skilled and experienced Site Operations Manager to oversee the daily operations across multiple locations within our designated area. This role requires frequent travel and adaptability to handle the needs of different sites, ensuring consistency, efficiency, and high standards of service or...

  • Senior Accountant

    1 week ago


    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time

    Key ResponsibilitiesThe Senior Accountant will be responsible for leading our accounting team and overseeing all aspects of financial operations, including:Developing and implementing financial policies and procedures.Managing the preparation and submission of tax returns and other regulatory filings.Providing financial analysis and recommendations to senior...


  • Iloilo City, Western Visayas, Philippines Indicle Full time

    We are seeking a highly skilled Complex Issue Resolution Senior Manager to lead a specialized team dedicated to addressing escalated and intricate revenue cycle management (RCM) challenges.This role is pivotal in ensuring seamless RCM operations by effectively managing complex client issues, implementing process enhancements, and improving overall client...

  • Operations Manager

    2 weeks ago


    Iloilo City, Western Visayas, Philippines SAGILITY PHILIPPINES B.V. BRANCH OFFICE Full time

    Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...

  • Operations Manager

    6 days ago


    Iloilo City, Western Visayas, Philippines Sagility Full time

    Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...

  • Senior QA Manager

    6 days ago


    Iloilo City, Western Visayas, Philippines SMDC Full time

    About the RoleWe are looking for a Senior QA Manager to lead our quality assurance team at SMDC. The successful candidate will have a strong background in quality control and assurance, with experience in managing projects and teams.The Senior QA Manager will be responsible for developing method statements, verifying inspection and test programs, and...

  • Operations Director

    6 days ago


    Iloilo City, Western Visayas, Philippines Carelon Global Solutions Full time

    At Carelon Global Solutions, we are seeking a highly skilled and experienced Senior Operations Manager to lead our customer service team.This is a critical role that requires the ability to establish departmental policies and procedures, communicate effectively with various stakeholders, and serve as a mentor to lower-level managers.The successful candidate...

  • Operations Manager

    5 days ago


    Iloilo City, Western Visayas, Philippines Stealth Monitoring Full time

    Stealth Monitoring is looking for talented individuals like you Be the next Operations Manager - Apprentice. The Operations Manager - Apprentice is in charge of the overall management of the operations of the assigned line of business.Job Highlights:Day 1 HMO for you and two (2) of your dependents.About the CompanyStealth Monitoring is North America's...


  • Iloilo City, Western Visayas, Philippines Transcom Full time

    Job Description:We are seeking a highly skilled Sr. Operations Manager to lead our team in delivering exceptional client service and driving business growth.Key Responsibilities:Collaborate with the Director to develop and implement site strategies that align with Transcom's Core Values.Provide coaching, training, and career development to Managers and their...

  • Operations Manager

    2 weeks ago


    Iloilo City, Western Visayas, Philippines Course Full time

    As an Operations Manager, you are part of the Operations team, the center of our business. Within the role you get the chance to be the administrator of multiple teams. You will work closely with team managers to ensure each team is operating to the highest standards for the client. You would be a company ambassador representing Conectys and the project....

  • Operations Manager

    5 days ago


    Iloilo City, Western Visayas, Philippines Stealth Monitoring, Inc. Full time

    Stealth Monitoring is looking for talented individuals like you Be the next Operations Manager - Apprentice.The Operations Manager - Apprentice is in charge of the overall management of the operations of the assigned line of business.Job Highlights:Day 1 HMO for you and two (2) of your dependents.Annual and Performance Based Salary IncreaseAdditional Leave...

  • Operations Manager

    1 day ago


    Iloilo City, Western Visayas, Philippines Recruitment Solutions Department Full time

    Job Title: Operations ManagerThe Recruitment Solutions Department is seeking a highly skilled Operations Manager to oversee the day-to-day activities of our healthcare team. As an Operations Manager, you will be responsible for ensuring the smooth operation of our team and providing leadership to achieve business objectives.About the Role:This role requires...


  • Iloilo City, Western Visayas, Philippines Active Geoanchor, Inc. Full time

    About the RoleWe are seeking an experienced Site Operations Specialist to join our team. The ideal candidate will have a strong background in civil engineering and experience in project management.Key ResponsibilitiesEnsure project sites are safe and secure for personnel and equipment.Coordinate with project managers to develop and implement project...


  • Iloilo City, Western Visayas, Philippines Carelon Global Solutions Full time

    We are looking for a Call Center Operations Specialist to join our team at Carelon Global Solutions in Iloilo Site.About the Role:This is a mid-senior level position that requires strong analytical skills, excellent communication abilities, and the ability to work under pressure. As a Call Center Operations Specialist, you will be responsible for ensuring...


  • Iloilo City, Western Visayas, Philippines Carelon Global Solutions Full time

    Carelon Global Solutions seeks an accomplished Senior Operations Manager to oversee the daily operations of our customer service team.You will be responsible for establishing departmental policies and procedures, preparing and communicating information to relevant parties, and serving as a subject matter expert within the company.As a key member of our...

  • Operations Manager

    3 days ago


    Iloilo City, Western Visayas, Philippines Security Bank Corporation Full time

    Job DescriptionAs a Branch Support Specialist, you will provide comprehensive operational support to branches and head office units. Your responsibilities will include performing duties as a Test Functional Analyst and Change Management Analyst.Your primary focus will be on ensuring the software created by developers for MV Tellering and Lobby Management...