2025-7485_Business Systems Analyst

Arch Global Services (Philippines) Inc.

Negotiable

On-site - Cebu 1-3 Yrs Exp Bachelor Full-time

Company Description
AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership.

Job Description
Shift: Night Shift
The Business Systems Analyst III is responsible for collaborating with the business system owners and users to capture the right business requests and accurately translating them to specifications that aid design, coding, and testing of complex software and/or data warehouse applications within the organization.

The incumbent performs a liaison function between the business users, software engineers, and QA analysts for implementing software solutions in order to accurately realize business goals. The incumbent will help populate the roadmap, drive prioritization of the backlog, and ensure stories are detailed enough for development to be planned for.

• Work with the business stakeholders to drive the roadmap and prioritize initiatives.
• Work with the business stakeholders to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports, and external interface specifications.
• Work with software engineers to ensure that the engineering realization is in accordance with the functionality desired in the roadmap.
• Work with the testers to ensure that all software components are tested adequately and participates in Quality Assurance testing as the IT workload requires.
• Provides guidance to stakeholders on what functionality is possible and in what sequence of delivery.
• Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigate them.
• Liaise with other project and program areas to coordinate interdependencies and resolve issues.
• Analyzes, maps, and communicates current state and future state business processes.
• Supports stakeholders in the resolution of in-depth user questions and issues.
• Maintains a working knowledge of new technology and business analysis standards & practices.
• Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.

Required Skills:

• Ability to think strategically and tactically to translate long-term goals into releasable components.
• Self-starter able to accomplish tasks with minimal oversight.
• In-depth knowledge of business analysis processes, techniques, and work products.
• Advanced knowledge and understanding of underwriting improvement and digital enablement (portals and APIs).
• Understanding of experience with user experience design for web applications.
• Experience in Agile software development processes.
• Excellent analytical, problem-solving, and organizational skills.
• Excellent interpersonal and communication skills to effectively collaborate and convey information to stakeholders and software engineers and testers.
• Requirements gathering from the business users as well as developing system specifications for projects, enhancements, and bug/issues.
• Strong customer service skills to provide stakeholder systems support on high-level issues.
• Excellent understanding of how technology impacts the business.
• Excellent team player with a proven background of individual contribution.
• Excellent interpersonal, documentation, communication, and presentation skills.

Desired Skills/Experience:

• Insurance and Reinsurance Knowledge is a plus.

Additional Information:

• Required knowledge and skills would typically be acquired through a Bachelor's degree in computer science, business, or related field plus 5 to 7 years related experience.

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