Remote Helpdesk Analyst — Healthcare IT Support

4 days ago

Taguig, Metro Manila, Philippines Alphanumeric Remote Full-time ₱300,000 - ₱480,000 Contract

Alphanumeric is hiring a (English speaking) Customer Helpdesk Analyst (Remote based in the Philippines - permanent project) to support one of the world’s largest Pharma companies. You’ll be the first contact for clinical staff, delivering essential technical and operational support impacting patient care and global health.

This fully remote role requires flexibility for US and Canadian markets with shifts between 8 AM–8 PM EST and a training period 9 AM–6 PM CET.