IT Technology Support
1 week ago
IMPORTANT REMINDER:
Interviews conducted via ZOOM
APPLICANTS ARE REQUIRED TO GO TO OUR MAKATI OFFICE TO WORK. THIS IS NOT A WORK FROM HOME POSITION.
Overview:
- Well respected and recognized Australian Company
- Above industry average salary packages
- Performance based career development opportunities.
- Health and Dental benefits
- Provision of 2-week on the job training and professional development to ensure your future success in career aspirations whilst receiving full remuneration.
- Supportive, friendly work environment and organizational culture
- Paid sick and vacation leave.
- Easily accessible central work location
Job Description:
Opportunities Await You Come join our vibrant and energetic team in a rapidly expanding company whose focus is building your success. We are currently seeking highly motivated individuals who hold a strong desire to work in a supportive team and develop new skills within our fast-paced Australian owned and operated outsource financial planning business.
As IT Technology Support, you will be fully trained to provide ongoing administrative support to various financial advisers while working from our Makati Office. Our 2-week comprehensive training program will arm you with the required level of skills to perform the various administrative tasks, inclusive of but not limited to, conducting troubleshooting, training individuals on advice technology and coding templates.
The positions are full-time, regular hours, Monday to Friday, in a very spacious modern office right in the heart of Makati - close to local transport.
Key Duties and Responsibilities:
- Train clients to use advice technology.
- Take client enquiries.
- Troubleshoot and resolve tech issues.
- Attend client meetings.
- Coding templates.
Successful candidates must demonstrate the following key selection criteria:
- Bachelor's Degree or College Degree.
- Willing and able to learn the use of industry specific software and operating systems.
- Willingness to undergo the company's comprehensive 2-week training program and ongoing training.
- Demonstrated previous knowledge of corporate professionalism as it relates to procedures, practices, and services inclusive of confidentiality.
- Proven performance in reporting skills and producing high-level and accurate reporting documents.
- Excellent English communication skills (verbal & written) with strong interpersonal skills.
- Excellent attention to detail, problem solving, and analytical skills.
- Ability to multi-task, manage time and the ability to prioritize tasks to meet deadlines.
- Ability to work independently in a team environment.
- Willingness to work within the Australian (Victorian) Public Holiday calendar.
- Comprehensive computer skills - familiarity with Microsoft Outlook, Microsoft Word, Microsoft Excel.
- Proven performance in delivering high level work ethic.
Personal Qualifications:
- Exceptional written and verbal communication skills with a collaborative and persuasive style.
- High level competency in Microsoft Word and Excel.
- Strong attention to detail and ability to multi-task in a fast-paced environment.
- Holding strong capacity to multitask, have an immense work ethic and attitude.
- You are a quick learner and like a role that offers diversity with direct client contact.
- Your core focus is to continue to advance your skill sets in a fast-paced environment.
- You are career orientated and driven to attain success.
- Robust organizational skills and ability to prioritize.
- Ability to work autonomously and as part of a team.
- Capacity to always hold a positive and professional attitude.
- You hold a strong desire to learn and willingness to undergo the company's 2-week training program to prepare skill sets required for this role.
- Willing to work around the Australian holiday Calendar.
- Candidates living far distances (1.5 hours or more travel time) from Makati will be required to relocate closer to the office, with generous relocation allowance payable monthly by the company.
Please Note: All applicants will undergo pre-selection testing as part of the recruitment process.
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