Senior Style Associate
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8RG9+M5R, Godutai Nagar, Kalaburagi, Karnataka 585103, India | Posted on 09/07/2026
- Country India
Job Description
Job Title : Senior Style Associate
Reports To : Store Manager
Role Summary : The Senior Style Associate leads by example, delivering exceptional customer experiences, driving sales, and ensuring operational excellence with a customer-focused mindset and adaptability.
Key Responsibilities
- Build and maintain strong customer relationships by understanding their preferences and providing tailored solutions.
- Address issues professionally and ensure customer needs are met.
- Gather customer feedback to improve products and services while addressing any concerns promptly.
- Responsible for achieving store sales targets.
- Drive solution-based sales by understanding customer needs and offering relevant products and services.
- Focus on selling higher-value products to increase the average transaction value.
- Use upselling and cross-selling techniques to enhance customer engagement and meet sales targets.
- Demonstrate negotiation and objection-handling to convert prospects into loyal customers.
Flexibility and Change Management
- Adapt to changing customer needs and share product and customer insight with the team.
- Demonstrate problem-solving skills to address challenges and manage resistance effectively.
- Show learning agility by quickly adopting new processes or strategies to improve sales and service.
Decision-Making
- Utilize analytical thinking to make sound operational decisions.
- Independently manage store operations in the absence of the
Store Operations Excellence
- Prevent shrinkage by closely monitoring inventory levels and
- Assist the Store manager in managing inventory processes,
- including replenishment, stock takes, and tracking product
- turnover.
- Ensure accurate inventory records and adhere to operational guidelines to maintain efficiency.
- Follow company policies, work processes, and enforce store standard operating procedures (SOPs). Escalate any identified bottlenecks.
- Take charge of situations requiring immediate attention, including escalated customer issues, and ensure professional resolutions.
- Lead by example in fostering accountability, goal-driven performance, and ethical practices within the team.
- Assist in training and mentoring new and existing team members to improve their understanding of products and services.
Candidate Requirement
- Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
- Must be above 20 years of age and below 35 years of age.
- Basic computer skills and microsoft office
- Proven track record of exceeding sales targets consistently
- Experience in providing exceptional customer service and building strong customer relationships.
- Experience in mentoring team members
- Experience in handling cash transactions and inventory management
- Proficient in POS systems and other relevant retail technologies
- Knowledge of visual merchandising principles
- Positive and enthusiastic attitude
- Excellent presentation and grooming standards
- Flexibility and adaptability to work varied shifts
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