IT Service Desk Analyst
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Wipro Philippines Inc. is seeking an Administrator L2 for Manila to manage end-user tickets, provide timely service requests solutioning, and act as the custodian of client infrastructure.
The role emphasizes incident management, root-cause analysis, and escalation-free resolutions to ensure client satisfaction. The position targets candidates with 1–3 years of experience in service desk environments and a drive to reinvent and evolve within a leading technology services company.