IT Service Desk Analyst

4 days ago

Manila, Metro Manila, Philippines Wipro Philippines Inc. Full-time ₱335,000 - ₱558,000/year

Wipro Philippines Inc. is seeking an Administrator L2 for Manila to manage end-user tickets, provide timely service requests solutioning, and act as the custodian of client infrastructure.

The role emphasizes incident management, root-cause analysis, and escalation-free resolutions to ensure client satisfaction. The position targets candidates with 1–3 years of experience in service desk environments and a drive to reinvent and evolve within a leading technology services company.