Account Coordinator

3 weeks ago


Pasig, National Capital Region, Philippines Corporate Frontline Solutions Full time

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job DescriptionDescription
  • Candidate must possess at least a Bachelor's/College Degree, any field.
  • At least 2 year(s) of working experience managing/handling at least 15-20 people in the related field is required for this position.
  • Applicants must be willing to be assigned within Metro Manila and do field work.
  • Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
  • Must have adequate knowledge in using MS Applications (Excel, PP, Teams, and Outlook).
  • Good communication skills; above average English communication skills both oral and written.
  • Willing to work under pressure and customer service oriented.

Job Responsibilities:

1. Operations
  • Coordinates activities and updates of personnel to clients' site supervisor.
  • Implements and disseminates policies and guidelines to assigned area/account.
  • Ensures effective customer service and SLA compliance.
  • Site audit and compliance monitoring.
2. People Management
  • Supervises manpower of area/account handled.
  • Conducts performance evaluation and recommendation.
  • Motivates and counsels personnel.
  • Acts as point person for employees and client supervisors within the area.
3. Others
  • Assists in recruitment as needed.
  • Prepares operations update report as required by clients and CFS.
  • Relieves for unfilled seats.
  • Performs other functions as may be assigned by immediate superior from time to time.

Job Type: Full-time

  • Life insurance
  • Opportunities for promotion
Schedule:
  • 8-hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Overtime
Supplemental Pay:
  • Overtime pay
  • Performance bonus
Ability to Commute/Relocate:
  • Cebu City: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
  • Are you willing to do field work?
Education:
  • Bachelor's (Required)
Experience:
  • Team Leader: 1 year (Required)
Work Location

The Strip Commercial Complex, Ortigas Extension, Meralco Avenue, Pasig City, Metro Manila, Philippines

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