Lead Cloud Business Analyst

Hiring Manager: Julius Dumandan

Talent Acquisition Advisor: Gracious Chua

Job Code Level: IBP4

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AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

OpenText is searching for a dynamic Technical Business Analyst to represent our Financial Services organization in exciting client interactions. You'll lead customer initiatives for the innovative OpenText Financial Hub Platform and help tailor custom solutions that align with operational standards.Engage with clients to ensure we meet their technology needs while guiding support and operations teams to achieve our goals. Additionally, support our sales efforts to secure new deals and drive business growth. Join us in transforming the financial services landscape

WHAT THE ROLE OFFERS

• The Technical Business Analyst (BA) is responsible for understanding system features to assess and meet clients' business requirements. This includes designing user experiences, recommending operational workflows, and identifying necessary data collection methods.
• Candidates should have a solid understanding of financial services, particularly cash management, securities, and payments, as well as familiarity with payment messaging systems like EDI, EFT, ACH, SWIFT, and FED. Experience can come from positions in financial services, vendor roles, or corporate treasury offices.
• The BA will review and update requirements and specifications, create business process review documents, and define interfaces within subsystems.
• This role is vital throughout the project lifecycle, ensuring that client needs are met. The BA will bridge the gap between clients, development teams, and support, remaining involved after go-live for onboarding, training, and support.

WHAT YOU NEED TO SUCCEED

• Bachelor’s degree in Business, Computer Science, or related field, with a minimum of 5 years of business analysis experience in financial services, corporate treasury, or technology organizations.
• Experience with trade and post-trade processes for equities, fixed income, ETFs, and fund orders. Proficient in FIX and SWIFT ISO20022 standards.
• Knowledge and experience in payment messaging for corporate and banking sectors, with specific expertise in at least two of EDI, EFT, ACH, SWIFT, or FED, as well as familiarity with ISO20022 formats for payments.
• Demonstrated ability to identify and streamline complex processes.
• Strong verbal and written communication skills.
• Experience in managing client relationships or leading client-facing implementation projects.
• Familiarity with Agile methodologies.

ONE LAST THING

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. We take pride in the high expectations placed on us by our customers and strive to exceed those expectations with a culture that fosters extraordinary customer service. We are the voice of our customers, and we focus on making them wildly successful.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.