Remote Tier 2 IT Support Engineer – Security-Aware
3 days ago
mandaluyong, metro manila, Philippines
Magic
Full-time
Free with email or Google
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Magic is seeking an experienced Tier 2 Technical Support Specialist to independently manage routine technical issues with a security-first mindset. You will support users across Windows, macOS, Microsoft 365, Google Workspace, and related systems, ensuring issues are properly documented, resolved, or escalated.
This role emphasizes hands-on troubleshooting, strong security judgement, and clear communication.