Remote Tier 2 IT Support Engineer – Security-Aware

3 days ago

mandaluyong, metro manila, Philippines Magic Full-time

Magic is seeking an experienced Tier 2 Technical Support Specialist to independently manage routine technical issues with a security-first mindset. You will support users across Windows, macOS, Microsoft 365, Google Workspace, and related systems, ensuring issues are properly documented, resolved, or escalated.

This role emphasizes hands-on troubleshooting, strong security judgement, and clear communication.