Dayshift Account

5 days ago


Quezon City, Philippines MHR Global Full time
Handle Customer Interactions: Manage customer inquiries, concerns, and support requests during daytime hours through calls, emails, or chat.
Resolve Issues: Provide accurate and timely solutions to customer problems while ensuring satisfaction.
Process Transactions: Assist with account updates, billing inquiries, orders, and other customer transactions.
Document Interactions: Accurately record all customer communications and resolutions in the system.
Collaborate with Teams: Work with other departments to escalate and resolve complex issues as needed.

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