Senior Service

Vertiv is hiring for a Senior Coordinator to ensure accuracy and alignment between Sales Orders, Service Requests, and Install Base data for proper billing and revenue recognition. The candidate will apply advanced knowledge of Vertiv products and SKUs and provide guidance on order shaping processes, data integrity, and system alignment. This role requires...

Vertiv in Manila is seeking a Senior Coordinator to ensure accuracy between Sales Orders, Service Requests, and Install Base data for proper billing and revenue recognition. You will apply advanced knowledge of Vertiv products, SKUs, and install base management to resolve complex order discrepancies and guide the team on how data flows through SRs and...

Senior Customer Service Representativeat Pink Parlour, you will oversee the customer service department’s daily operations, ensuring efficient processes and customer satisfaction. Your responsibilities include addressing customer inquiries promptly, developing and implementing service procedures, setting satisfaction goals, and coordinating with the team...

Accenture is seeking a Senior Service Desk Analyst in the Philippines to ensure end‑to‑end application of ITSM Service Desk functions across projects. You will act as the client contact for IT concerns, resolve incidents, log interactions accurately, and optimize processes and tools for efficiency and customer satisfaction.The role includes mentoring...

Accenture is seeking a Customer Service Senior Analyst in Mandaluyong to lead a team and optimize client service delivery. The role focuses on meeting SLAs, coaching staff, and driving continuous process improvements within a Night Shift project setup. Responsibilities include overseeing operations, communicating performance expectations, and managing...

Pink Parlour in Manila is seeking a Senior Customer Service Representative to oversee the customer service department’s daily operations and ensure efficient processes.You will address customer inquiries promptly, develop service procedures, set satisfaction goals, coordinate the team, and manage loyalty programs. You will maintain records, analyze...

A recruitment agency in Mandaluyong is seeking a Customer Service Associate. The ideal candidate will possess strong communication skills, have a diploma, and hold 5-8 years of relevant experience. Responsibilities include assisting customers via phone, email, and chat, maintaining professional standards, and documenting customer interactions. This is a...

POSITION TITLE: Customer Service Senior Analyst WORK SETUP: RTO OVERALL PURPOSE: A Senior Analyst is responsible for managing a team while continuously improving operating practices and identifying value-added opportunities that enhance client service delivery. As part of the management team, the Senior Analyst works to ensure service-level agreements...