Team Leader – US Telco Account | Taguig City

4 weeks ago

Taguig, Philippines Private Advertiser Full time

RESPONSIBILITIES This position is responsible for managing the performance of call center representatives/ agents in operations focused on developing, tracking, monitoring, coaching, analyzing and providing feedback on performance. REQUIREMENTS At least 2 years recent experience as a Team Leader Proven experience managing a US Telco Sales Account Has experience managing both CSAT/NPS/VOC and Sales KPIs Strong command of English, with excellent written andverbal communication skills. Bachelor’s/College Degree is preferred. Flexibility to work various shifts, including graveyard shifts. Must be available to work on-site in Taguig. #J-18808-Ljbffr

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