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Technical Support Associate

4 months ago

ortigas, Philippines Sapient Full time
One-day hiring process Earn up to 57k monthly Sapient is looking for dedicated Tech Support Representatives to join our team This is for urgent hiring, submit your application now

Key Responsibilities:

Provide technical support to customers and resolve technical issues
Communicate technical information to customers clearly
Escalate technical issues to internal technical teams for resolution
Troubleshoot and resolve complex technical problems with customers and internal technical teams
Ensure timely resolution of technical issues and customer satisfaction
Maintain accurate records of technical issues and resolutions and provide reports to management.
Qualifications:

Minimum 2 yrs BPO TECHNICAL SUPPORT EXPERIENCE required
High School graduates are welcome to apply
Above Communication skills
Can Work Onsite (ORTIGAS)
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Apply today