Project Manager

19 hours ago


Davao del Sur Philippines Awesome CX by Transcom Full time

Overview

Project Manager for Awesome CX by Transcom - Davao

Awesome CX by Transcom is looking for talented individuals like you to join our awesome team

Be a Project Manager for our Awesome CX by Transcom Davao site. This role is responsible for understanding clients’ business needs, driving the implementation of new services, and managing the overall performance through the transition/ hand-off to the operational account owner.

Responsibilities
  • Be the Project Manager for our Awesome CX by Transcom Davao site. This role is responsible for understanding clients’ business needs, driving the implementation of new services, and managing the overall performance through the transition/ hand-off to the operational account owner.
  • Manage end-to-end success of multiple, concurrent and complex projects, working with cross-functional teams
  • Develop project plans using appropriate project methodology, defining key deliverables, responsible parties, and timelines
  • Ensure the project meets profitability targets and budgets throughout the project and implementation timelines
  • Hold the project team accountable
  • Create project status, update documents/ dashboards and effectively communicate status to project stakeholders, including risks, action items, decisions and documentation of meetings
Qualifications / Requirements
  • Strong sense of ownership, interpersonal and collaboration skills and success working in a global, virtual team environment
  • Ability to influence without authority
  • Manage expectations of internal and external stakeholders across organizational levels, including exercising influence without authority
  • Be able to see the larger picture while maintaining attention to detail
  • Bring experts from a matrixed environment together to create an effective team
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