Call Center Representative

Metacom Business Process Outsourcing Solution Inc. is seeking a candidate for a customer service role. The job offers a monthly salary of ₱20-25K and is located in Isabela. A bachelor's degree is required, and no experience is necessary. Job Description The successful candidate will handle customer inquiries, provide accurate information, and assist with troubleshooting. They will maintain customer satisfaction and document calls in the customer management system. The candidate will also collaborate with team members to enhance service quality. Responsibilities Handle customer inquiries and provide accurate information regarding products and services. Assist customers with troubleshooting and resolving issues efficiently. Maintain customer satisfaction by providing high-quality service. Document calls and interactions in the customer management system. Collaborate with team members and other departments to enhance service quality. Requirements Educational Qualifications: Bachelor’s degree in a relevant field preferred. Experience Level: Fresh Graduate or 0–2 years of experience in customer service. Skills and Competencies: Strong verbal communication and interpersonal skills. Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks. Qualities and Traits: Positive attitude, problem-solving abilities, and a customer-oriented mindset. Working Conditions: Flexibility to work various shifts, including evenings and weekends. Benefits Performance Bonus, Incentives, Government Mandated Benefits, Insurance Health & Wellness (HMO), Job Training, and Professional Development. Working Location Pag-Ibig Fund - Isabela Extension Office. 2nd Floor, Bucag Building, Corner Faustino L. Dy and Canciller Street, Cauayan City, Isabela, Philippines Please note that this position does not require working overseas. However, if you encounter any suspicious activity during your job search, please report it immediately. #J-18808-Ljbffr