Demo Lab Architect

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com. Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you Responsibilities We are seeking a hands‑on, detail‑oriented Demo Lab Architect to join our Solution Consulting team to support demo and proof‑of‑concept (PoC) environments that support sales, marketing, and customer success initiatives. You will collaborate with solutions architects, product managers, and developers to ensure that lab infrastructure is robust, secure, and aligned with real‑world use cases. Additionally, you will: Build and maintain demo environments: deploy, configure, and support virtual and physical lab infrastructure that mirrors real‑world customer scenarios for technical demos, PoCs, and internal training. Automation and scripting: develop and maintain scripts (e.g., PowerShell, Python, Bash, Ansible, Terraform) to automate provisioning and configuration of lab environments; build reusable components that accelerate demo deployments for field teams. Lab infrastructure management: monitor performance, availability, and security of demo systems across hybrid cloud, on‑premise, and virtualized environments (VMware, KVM, Hyper‑V, AWS, Azure, GCP); maintain up‑to‑date documentation and troubleshooting guides. Collaborate: work closely with Solution Architects (SAs), Product Managers (PMs), and Field Engineering teams to ensure demo content stays aligned with product capabilities and best practices; provide guidance and support to field teams on demo setup and usage. Security and compliance: implement and maintain lab security controls, manage access permissions, and ensure environments follow IT security and compliance guidelines; collaborate with Business Technology (BT) and GRC teams to continuously audit demo environments. Version control and lab updates: maintain up‑to‑date snapshots and baselines of demo environments to reflect the latest product versions and configurations; manage environment refresh cycles to ensure consistency and relevance. Qualifications / Experience / Technical Skills 3–5 years of experience in systems engineering, IT infrastructure, DevOps, or lab engineering roles. Experience with virtualization technologies (VMware vSphere, ESXi, or equivalent). Strong understanding of Linux and Windows system administration. Familiarity with infrastructure automation tools (e.g., Ansible, Terraform, Packer). Basic scripting skills in Python, PowerShell, or Bash. Experience managing cloud‑based resources (e.g., AWS EC2, Azure VM). Knowledge of networking concepts (VLANs, firewalls, routing, VPNs). Strong problem‑solving skills and the ability to work independently. Preferred Experience with CI/CD pipelines and version control (e.g., GitLab CI, GitHub Actions). Familiarity with containerization technologies (e.g., Docker, Kubernetes). Experience working with demo platforms or technical enablement teams. Understanding of enterprise software architectures and APIs (REST, gRPC). Exposure to observability and monitoring practices within lab/demo environments. Soft Skills / Personal Characteristics Strong written and verbal communication skills to collaborate effectively across technical and non‑technical teams. Able to translate technical requirements into actionable lab builds. Highly organized, with the ability to manage multiple concurrent tasks or environments. Comfortable working in fast‑paced and collaborative settings. REQ ID: 2269 #J-18808-Ljbffr