Workforce & Outsourcing Operations Leader

Tasq Work is seeking a Workforce Management professional in the Philippines to monitor real-time queues and agent activity across channels, forecast staffing needs, and schedule shifts to meet SLAs. The role supports digital advertising operations and requires WFM expertise within a BPO or similar environment. Applicants should have a related degree and...

Discover your 100% YOU with MicroSourcing!PositionWorkforce Team Leader (AU Consumer Telco)LocationBGC, TaguigWork setup & shiftOnsite | DayshiftAbout the CompanyWe're building a new team to support a dynamic challenger in the Australian telco space; a company committed to redefining customer experiences and pushing the boundaries of digital innovation. This...

Private Advertiser seeks a Chief Operating Officer to align operations with company goals in the Philippines. The role partners with executives to drive performance, optimize processes, and ensure seamless client service across departments. The ideal candidate will have 10+ years in senior management, strong leadership, and proven ability to manage budgets,...

Millennial Zeal Technology Corporation in Metro Manila, Taguig seeks an Aftersales / Retail Operations Manager to oversee service centers, warranties and escalation processes. You will drive service excellence, monitor KPIs, and lead cross-functional teams to ensure a consistent customer experience. The role requires 5–8 years in aftersales or retail...

Landers in the Philippines is seeking a Duty Manager-like supervisor to ensure merchandising standards are met and timely stock handling is maintained at the store and warehouse level. The role involves planning merchandise moves, overseeing display cleanliness, conducting supervisor meetings, and scheduling staff. It requires leadership to maintain...

aticom technology inc. in Taguig City is seeking a Finance Operations Lead to optimize disbursement, billing, and collections processes onsite. You will analyze performance data, maintain dashboards, and drive standardization across teams. You will partner with IT during system upgrades, prepare UAT data, ensure compliance with internal controls, and support...

Johnson & Johnson Innovation is seeking a Senior Manager, Product Operations & Testing to define and lead the cross-functional testing strategy for the GS Interaction Model digital product portfolio. This leader will own business-led testing activities including UAT, validation, launch readiness, and operational acceptance across digital products such as...

A retail company in luxury goods is looking for a customer-centric leader to enhance their clientele base. The ideal candidate will have at least 5 years of retail experience, particularly in luxury brands. Responsibilities include providing exemplary customer service, guiding staff, and ensuring an organized sales environment. Flexible working hours,...

Canon Australia is seeking an experienced Operations Manager in the Philippines with 7+ years in BPO leadership to drive performance, coaching, and process enhancements. You will lead direct reports, manage cross-functional teams, and ensure SLAs and KPIs are met while upholding the Code of Conduct. A proactive mindset and strong stakeholder management are...