Social Media Manager
6 months ago
*Graduate of Marketing, Advertising or equivalent
*Must atleast 22 years old above (Girl)
*Knowledgeable in other graphic design software (adobe photoshop, illustrator, canva)
*Strong analytical skills
JOB DESCRIPTION
The Social Media Manager major duties and responsibilities are as follows:
Perform research on current benchmark trends and audience preferences
Design and implement social media strategy to align with business goals
Submit collaterals to superior all for approval at least 2 weeks prior to scheduled date/time of posting
At least 2 post a day to all online platforms like facebook, Instagram and tiktok
Set specific objectives and report on Analytics
Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos, gif and news) and responsible in UGC with consent of owner.
Content Management (including website) Monitor SEO and web traffic metrics
Collaborate and do execute protocols with other teams, like marketing, Accounting department, sales department, warehouse department, production department and customer service to ensure brand consistency
Communicate with followers, respond to queries in a timely manner and monitor customer reviews, make sure to address all costumer concern within the day or immediately
Building a social media presence by maintaining a solid online presence.
Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout, Instagram and other related social media accounts
Suggest and implement new features to develop brand awareness, like promotions and competitions
Stay up-to-date with current technologies and trends in social media, design tools and applications
Coaching employees company-wide on content creation best practices.
Define most important social media KPIs
Work with copywriters and designers to ensure content is informative and appealing
Communicate with industry professionals and influencers via social media to create a strong network
Formulating high-quality novel written and visual content for each social media campaign
Monitoring the company’s brand on social media
Responding to comments on each of our accounts
Overseeing customer service provided via social media
Analyzing data to determine whether social media campaigns have achieved their objectives
Adhere to rules and regulations
Present to Senior Management (Running company social media advertising campaigns)
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