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Operations Coordinator

3 months ago

MAKATI CITY, Philippines SIGNATURE MEDICAL CONCIERGE, INC. Full time
=Operations Coordinator Job Description:

• Handles logistical responsibilities, including:
 Supply management,
 Managing messenger routes and dispatch
• Identifying and resolving any problems in the operations process and resolve them quickly
• Create compliance between operations and company standards or legal requirements.
• Maintain procedural documentation for reference purposes
• Liaise between customer service and management to ensure smooth operations delivery
• Coordinate day-to-day operations and special projects to ensure service delivery within allotted budget and timelines
• Evaluate current operational performance and provide strategic plan for improvements.
• Create and enforce standard operating procedures for efficient business operations
• Collate all official documents
• Developing and implementing a timeline to achieve targets, such as call volume, quality, and productivity.
• Delegating tasks to team members according to their skills, availability, and workload.
• Over sees CCR’s daily operations