Backoffice Specialist

• Mondays to Fridays || 11pm-8am/ 12am-9am Local PH
• Work Location: 100% On-Site, Cebu IT Park but Hybrid Setup Upon Regularization

Qualifications:

• Good English Communication Skills (Written and Verbal)
• With a great sense of urgency
• Reliable and Detail oriented
• Ability to meet deadlines and handle sensitive/confidential information
• Ideally has worked for a US Line of Business/Account in back office or customer support
• Hands on experience in accounting software (QuickBooks)
• Preferably a graduate of BS Accountancy, Finance, or related course

RESPONSIBILITIES:

Payroll:

• Weekly extraction of tear sheets showing branch record of new hires
• Contacts talents and clients through phone, sms, and email to complete timecards and timecard approvals in a timely manner
• Processes timecards and timecard approvals received either through Bullhorn Back Office (BBO), VMS, emails, etc.
• Processes Sick pay requests, Off Cycles, and Supplementals
• Communicates with the branches any talent payroll related issues (through fortnight meetings and on a daily basis)
• Handles any payroll related inquiries from the branches regarding check issuance, payroll calculation, lost checks, direct deposits, etc.
• Handles payroll related inquiries from the talents and escalates to the branches complicated issues when necessary
• Takes charge of incoming VOEs
• Takes charge of incoming calls to HR/corporate queue
• Takes charge of talent MHT enrollment and monitoring (Also takes charge of Job and placement creation related to MHT)
• Ensures that invoice entries are correct to avoid billing and reporting discrepancies.
• Other functions and tasks may be assigned (depending on business need)

Reports:

• Weekly payroll status update
• Weekly MHT monitoring report
• VMS Rates Audit
• Invoices Audit (Hours and Rates)
• IQN Audit
• Off cycle report
• Branch Meeting Report
• GP tracker (backup)
• New Hire Spreadsheet
• Talent Termination Report
• Placements created after hire date Report
• Samba Safety Report
• Driver Preapproval/Final Approval Report
• Lacking Requirements Report (I9/Everify and all other requirements)
• NOTE: Additional reports may be assigned when necessary