Backoffice Specialist

Backoffice Specialist (US Payroll)- Hybrid Setup Upon Regularization Job Description: Mondays to Fridays || 11pm-8am/ 12am-9am Local PH Work Location: 100% On-Site, Cebu IT Park but Hybrid Setup Upon Regularization Qualifications: Good English Communication Skills (Written and Verbal) With a great sense of urgency Reliable and Detail oriented Ability to meet deadlines and handle sensitive/confidential information Ideally has worked for a US Line of Business/Account in back office or customer support Hands on experience in accounting software (QuickBooks) Preferably a graduate of BS Accountancy, Finance, or related course RESPONSIBILITIES: Payroll: Weekly extraction of tear sheets showing branch record of new hires Contacts talents and clients through phone, sms, and email to complete timecards and timecard approvals in a timely manner Processes timecards and timecard approvals received either through Bullhorn Back Office (BBO), VMS, emails, etc. Processes Sick pay requests, Off Cycles, and Supplementals Communicates with the branches any talent payroll related issues (through fortnight meetings and on a daily basis) Handles any payroll related inquiries from the branches regarding check issuance, payroll calculation, lost checks, direct deposits, etc. Handles payroll related inquiries from the talents and escalates to the branches complicated issues when necessary Takes charge of incoming VOEs Takes charge of incoming calls to HR/corporate queue Takes charge of talent MHT enrollment and monitoring (Also takes charge of Job and placement creation related to MHT) Ensures that invoice entries are correct to avoid billing and reporting discrepancies. Other functions and tasks may be assigned (depending on business need) Reports: Weekly payroll status update Weekly MHT monitoring report VMS Rates Audit Invoices Audit (Hours and Rates) IQN Audit Off cycle report Branch Meeting Report GP tracker (backup) New Hire Spreadsheet Talent Termination Report Placements created after hire date Report Samba Safety Report Driver Preapproval/Final Approval Report Lacking Requirements Report (I9/Everify and all other requirements) NOTE: Additional reports may be assigned when necessary Salary Package: #J-18808-Ljbffr