Sales Support Engineer

19 hours ago

Tanauan, Philippines ByteLight Full time

Job Summary Acuity Intelligent Spaces Group is an innovative leader in buildings, refrigeration, energy management and spatial intelligence solutions, providing unique technologies and services that optimize energy efficiency and comfort in buildings, while reducing operating costs. We connect people with intelligent building solutions through our passion for innovation, quality, customer satisfaction, and sustainability. The division serves multiple market segments through its worldwide business divisions, service offices and a superior network of authorized system integrators. Key Tasks & Responsibilities (Essential Functions) As a Sales Support Engineer you will be the product subject matter expert and dynamic thinker for our Sales Team engaging in various types of support activities including but not limited to: New Product Introductions Tech focused sessions/webinars/lunch n learns Supporting new customer onboardings Attending Industry trade shows Product feature demonstrations Providing supplemental product training Supporting projects that are adopting new technology for the first time Collaborate with engineering and product teams to stay informed about product capabilities, advancements, and limitations. This position is Remote (work from home) and does require company-paid travel. You will work directly with your System Integrators, End User Customers, and Regional Sales Managers to create and manage your own schedule of commitments. Required Skills and Experience Exceptional knowledge and understanding of the Tridium Niagara Framework . EC-Net (The Distech Brand of Tridium Niagara) is a cornerstone of a Distech Controls solution. You should be confident in your ability to take a station from scratch with no templates to a complete automation system. A solid fundamental understanding of HVAC systems. Ability to think logically and write programs for HVAC control. Have a knack for explaining often though as complicated topics in layman’s terms. Fundamental understanding of protocols such as BACnet, Modbus, Lonworks. Fundamental understanding of MSTP and IP networking. Preferred Skills and Experience Experience with IoT integrations and API’s. Ability to write code in computer programming languages such as Python, Java, C++. Your personal hobbies include tinkering, building, or creating. Advanced understanding of IP networking. Experience with Linux and or Docker/Containers. The range for this position is $83,300.00 to $149,900.00. Placement within this range may vary, depending on the applicant’s experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922‑9000. Please clearly indicate what type of accommodation you are requesting and for what requisition. #LI-EK1 #J-18808-Ljbffr

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