eCommerce Product Data SME

6 days ago


Tanauan, Philippines Cloudstaff Full time

Join to apply for the eCommerce Product Data SME role at Cloudstaff . Work Arrangement : Work From Home Location : Any CS Branch - Angeles, Mabalacat, Makati, Ortigas, Tarlac/Davao Schedule : Night Shift Our company is transforming how sophisticated consumers engage with home decor. As the leading online destination for design excellence, we pride ourselves on being a trusted, luxury lifestyle brand. Our mission is to be the premier source for those who seek exceptional design, offering a curated collection of over 50,000 home decor styles. We are dedicated to providing an unparalleled shopping journey that inspires and empowers our customers to craft homes that tell unique stories of refined taste and sophistication. Key Responsibilities Operational Own and manage product uploads, updates, and bulk edits in Shopify using both native tools and third‑party apps. Review and validate team work on catalog updates to ensure accuracy and adherence to standards before publishing. Process Improvement Work closely with the Product Manager to identify gaps or inconsistencies in catalog management documentation and outline actionable improvements. Recommend and implement process enhancements for more efficient product onboarding, updates, and vendor support. Employee Development Coordinate with the Product Manager to train, mentor, and upskill team members on Shopify best practices, catalog standards, and QA workflows. Develop and maintain internal resources, guides, and SOPs to ensure consistent catalog management processes. Experience 3+ years in a Shopify‑focused eCommerce role within product, merchandising, or catalog management. Demonstrable expertise as a Subject Matter Expert in Shopify catalog structures, bulk editing, and product data workflows. Experience managing or reviewing team outputs for accuracy and consistency. Skills Requirement Strong analytical and problem‑solving skills with a QA‑focused mindset. Excellent attention to detail in reviewing and validating large data sets. Advanced proficiency in Excel/Google Sheets (VLOOKUP, pivot tables, formulas). Strong written communication skills with the ability to clearly document processes and train others. Ability to manage time effectively in a fast‑paced environment. Collaborative, proactive, and solutions‑oriented attitude. Bonus Points Experience with Shopify Plus or custom product template integration. Familiarity with JSON, HTML, Liquid, or theme‑related troubleshooting. Background in luxury or high‑end retail/eCommerce. Seniority level Mid‑Senior level Employment type Full‑time Job function Customer Service Industries: Outsourcing and Offshoring Consulting and Telephone Call Centers Referrals increase your chances of interviewing at Cloudstaff by 2x. #J-18808-Ljbffr


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