Telemarketing Supervisor

Join to apply for the Telemarketing Supervisor role at DigiPlus Interactive Corp . DigiPlus Interactive Corp pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come. For more information, visit: Key Responsibilities Lead, train, and monitor a team of Filipino telesales agents Collaborate with the marketing and product teams to adjust strategies based on data insights Generate regular reports and give presentations to Chinese-speaking management Optimize call scripts and agent performance based on data Develop incentive programs to boost agent motivation and performance Qualifications At least 3 years of experience as a Team Lead or Supervisor in a call center environment Strong background in data analysis, KPI tracking , and reporting Proficiency in Excel/Google Sheets , knowledge of BI tools (e.g., Power BI, Tableau) is a plus Fluent in English; Chinese-speaking ability is a strong advantage Experience working in BPO, telesales, or iGaming industries preferred Strong communication, leadership, and organizational skills Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Customer Service and Sales Industry Gambling Facilities and Casinos Referrals increase your chances of interviewing at DigiPlus Interactive Corp by 2x. Muntinlupa City, National Capital Region, Philippines #J-18808-Ljbffr