Strategic Workforce Capacity Planner
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Optum in the Philippines is seeking a Capacity Planner to analyze, forecast, and optimize workforce performance across operations. You will compile and review complex data, present insights for business planning, and support short and long term activities with research-backed solutions.
The role requires 3+ years in capacity planning/forecasting, experience with WFM tools (IEX, Genesys, CX1, Amazon Connect), and a track record in a BPO setting.