Training & Readiness Lead

7 hours ago

mandaluyong, metro manila, Philippines SSG Full-time

SSG seeks a Training Supervisor to ensure training delivery is consistent, effective, and aligned with client expectations and internal quality standards. The role partners with operations, quality, and client stakeholders to drive readiness, performance, and continuous improvement within the training function.

The position emphasizes supervising trainers, monitoring attendance and completion, and ensuring smooth handoffs to operations, while coaching and developing staff to strengthen delivery