Remote Live Events Email Support Specialist

3 days ago

pasig, metro manila, Philippines Newstel Worldwide Full-time ₱558,000/year

Newstel Worldwide is seeking a Customer Service Agent (Non-Voice) to support concert-goers and live event attendees via email from the Philippines. This permanent, full-time role is remote and offers a 40-hour work week with opportunities aligned to client needs.

You will respond to inquiries about tickets, schedules, refunds, transfers, and event information with personalised, empathetic communication, maintaining accuracy under peak seasons.