Program Manager, Business Operations

Description

TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 140+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage.

Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you’ll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure.

If you’re ready to help shape the future of enterprise storage, we’d love to connect.

Position Overview

The Program Manager, Business Operations (Front-End) serves as a dedicated business operations partner to Sales, Marketing, and Product Lifecycle Management, driving high-impact operational improvements and systems optimization across these critical front-end functions. This role bridges business strategy and execution—translating the needs of Sales, Marketing, and Product teams into structured programs that optimize processes, implement enabling technologies (Salesforce CRM, Arena PLM, marketing automation platforms), and remove organizational friction. You will own end-to-end program delivery for vendor selection, software implementation, and business process redesign, ensuring these front-end teams have the systems, data, and operational rigor to achieve their business objectives. Success requires deep partnership with Sales, Marketing, and Product VPs, the ability to become fluent in their operational challenges, and the judgment to recommend solutions that balance business need, cost, and implementability.

Our environment is fast-growing and high-ownership: priorities shift, problems are complex, and teams rely on you to translate ambiguity into clear action plans. You will operate as a systems expert and trusted advisor—not a process enforcer. Success requires comfort with ambiguity, strong business acumen, and the ability to influence diverse stakeholders through clear operating rhythms and data-driven recommendations.

This is an in-office role (5 days M-F) in our Makati office. The hours for this position are 8:00 am - 5:00 pm PT

Base Pay Range The base pay range of this position is ₱218,923.08 to ₱246,307.69 per month. In addition to base salary, this position is eligible to participate in the Company’s bonus program with a target bonus opportunity of 10% of base salary, subject to the achievement of individual and Company performance objectives and the terms of the applicable Company bonus plan.

Please note that the provided range reflects the pay spectrum for positions within the same job category as the one to which this position belongs. The final offer will consider various factors, such as location, education, and prior experience, to ensure a comprehensive and fair compensation assessment.

TrueNAS offers a comprehensive package of benefits including health, dental, vision, paid time off, and stock options. Benefits program.

Expected Posting Timelines

This position will be open for a minimum of 5 days, a maximum of 90 days.

The Day-to-Day

The essential functions and responsibilities for this position include but are not limited to, the following. Other duties may be assigned as needed.

• The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed.
• Partner with Sales, Marketing, and Product Lifecycle Management VPs to identify, prioritize, and scope operational improvement initiatives that directly enable business growth and market responsiveness.
• Own end-to-end delivery of concurrent programs in support of Sales, Marketing, and Product operations—from vendor evaluation and software selection through implementation and adoption.
• Lead vendor evaluation efforts for front-end tools and systems (Salesforce CRM, Arena PLM, marketing automation, sales enablement, analytics platforms): facilitate requirements gathering, draft RFP/RFQ materials, define scoring models, coordinate demos, and manage due diligence through selection and contracting.
• Become a systems expert on front-end platforms: develop deep working knowledge of Salesforce, Arena PLM, marketing automation tools, and related systems to guide informed tradeoff discussions and implementation planning.
• Drive software implementation planning for Sales, Marketing, and Product tools: project scope, timeline,