E-Commerce Aftersales Specialist: Customer Care
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Robert Brown Wear Inc. is seeking a Customer Service & E-Commerce Aftersales Specialist to deliver timely, accurate support across Shopee, Lazada, TikTok Shop and other channels.
You will handle inquiries, returns, refunds, replacements, and cancellations, coordinating with Warehouse, Operations, Sales, and Logistics to resolve issues efficiently. The role requires strong communication, problem-solving, and the ability to manage multiple cases in a fast-paced environment while maintaining high