Technical Engineer
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Technical Engineer (Philippines Local Hire)
Philippines Metro Manila/Davao/Cebu/San Fernando/Iloilo Full-time 1-2+ years
1. Lead on-site installation, commissioning, and acceptance testing of energy storage systems (lithium batteries, inverters, BMS/EMS), ensuring compliance with company standards and local electrical codes.
2. Serve as the first point of contact for customer technical issues; diagnose and resolve faults remotely (phone/online tools) or via on-site visits.
3. Conduct operation & maintenance training for customers and their operators; help develop localized training materials and manuals when needed.
4. Collect and relay clear, timely field feedback to HQ R&D and Sales on product performance, recurring issues, and local market needs.
5. Coordinate with logistics and local service partners to ensure spare parts and service activities are delivered on time.