Automation & Process Optimization Analyst

Xerox is seeking a Tax Process Analyst in the Philippines to drive tax technology and standardization across Tax, Finance, and IT. You will document end-to-end processes, support ERP and tax system implementations, and help scale compliant, efficient tax operations. Work with global stakeholders to optimize workflows, support automation with RPA and...

Kuehne+Nagel in Cebu City seeks an Operations Optimization Specialist to drive practical improvements in KNGS Air Logistics. You will align processes with global standards, support system setups, and promote continuity by validating instructions and workflows. Responsibilities include maintaining WI/WIKI pages, supporting KN systems (SALOG, QTAir/TQT, ACON,...

Talent Map Global BPO, Inc. is seeking a structured, detail-oriented Corporate Automation Analyst based in the Philippines to support automated initiatives for U.S.-based clients.You will bridge the gap between business stakeholders and technical teams, lead discovery sessions, document requirements, and manage backlogs in Azure DevOps or Jira. You will map...

Xerox is seeking a Process Transformation Lead to drive end-to-end improvements in Global Business Services, focusing on order management operations. You will identify automation opportunities, design future workflows, and embed Lean, Six Sigma, and Agile practices to boost performance. The role requires hands-on experience with AI, RPA, and data analytics,...

Whitecollars is seeking an Operations Manager who genuinely wants to improve things in a profitable SaaS company. You will own the monthly close, customer and people operations, and drive process improvements through automation and updated SOPs. The ideal candidate has 4+ years running end-to-end operations, is financially literate, uses AI tools, writes...

Arcanys is seeking an AI Process Engineer to map dan optimize back-office processes across HR, finance, and sales operations. You will design and deploy AI automations, working with Claude Cowork, APIs, and no-code tools.You will coach executive assistants to maximize AI in daily tasks, and measure impact through hours saved and errors reduced. You will...

About the Service Team We are a close-knit team of process, program management, customer experience, and workforce management professionals committed to delivering world class service through operational excellence and strategic enablement. We work closely with our frontline Service, Business Apps, QA, Enablement, and Analytics teams to identify friction...

MicroSourcing is seeking a Data and Automation Analyst to design and implement data solutions, automate delivery, and support Services projects within our team. You will build robust data pipelines and reusable code while gaining deep product and customer context. In this mid-level role, you will collaborate across Implementation Consultants and Technical...

Qualfon Philippines is seeking a Workforce Management (WFM) Analyst to forecast workload, plan staffing, schedule resources, and monitor performance to meet service levels and customer experience goals. You will partner with Operations, Training, Recruiting and Business Leaders to optimize workforce utilization, develop capacity plans, and provide...