Senior Tier 3 Tech Support Engineer

7 days ago

cebu city, central visayas, Philippines AbroadWorks, Inc. Full-time

AbroadWorks, Inc. is seeking a Tier 3 Technical Support Specialist / Engineer to serve as the highest level of escalation for complex infrastructure, networking, cloud, and identity challenges.

This fully remote role requires strong automation, security, and ITIL-based problem management to improve reliability. You will collaborate with Tier 1 and 2 teams, influence change, and contribute to disaster recovery and business continuity planning while supporting Windows, Linux, and cloud