Invoice Issue Resolution Lead – Ops

1 week ago

mexico, pampanga, Philippines Biopharma Careers Full-time ₱900,000 Contract

Biopharma Careers is seeking a supervisor to lead the Invoice Issue Resolution team in the Philippines. You will supervise direct reports, plan daily operations, and ensure timely escalation handling within SLA parameters.

The role involves monthly KPI reviews, coaching for associate growth, and driving process improvements to align with organizational goals. Collaboration with cross-functional teams and adherence to SOPs will be essential.