Shipboard Medispa Physician

OneSpaWorld Manila, National Capital Region, Philippines

OneSpaWorld Manila, National Capital Region, Philippines

Overview

The Medi-Spa Physician administers cosmetic medical procedures to onboard guests. They must possess the clinical knowledge to perform these procedures safely and effectively, and be able to explain all aspects of the products and services to guests. They should have excellent communication skills and provide aesthetic medical solutions to address guests’ concerns. The Medi-Spa Physicians work with the Medi-Spa Sales Consultant to assist with sales, marketing, and promotions, and may rely on translation if necessary. The Medi-Spa Physician should gain knowledge of spa services and products to cross-promote them. They will review and give final approval for all service/treatment plans organized and booked by the Medi-Spa Sales Consultant. Position requirements: • Ability to work without direct supervision and actively promote services to guests • Ability to work closely with the Medi–Spa Sales Consultant • Enthusiasm and excellent customer service skills • Ability to give effective presentations related to medi-spa services • Enjoy working with people and possess a friendly, outgoing personality • Excellent communication and listening skills • Basic computer knowledge • Team player

• Be on time for work and punctual for each appointment.
• Provide consistent professional medi-spa services and treatments in accordance with OneSpaWorld’s medi-spa protocols.
• Conduct patient follow-up as required.
• Be flexible with scheduling to support spa and guest needs.
• Care for equipment properly and manage product usage to assist with cost control.
• Follow service pricing policy set by OneSpaWorld.
• Complete the Medical Record with the guest prior to services; store records for the required period (2 years; 3 years on Cunard and P&O).
• Cross-promote other spa services.
• Uphold sanitation and sterilization standards as directed by policy and procedure; restock and clean treatment rooms as required.
• Manage medical product and supply inventory.
• Communicate to management any occurrences involving staff or guests requiring attention.
• Handle guest questions and concerns professionally and courteously; provide accurate and immediate responses as needed.
• Maintain a positive attitude and contribute to a quality work environment.
• Attend and support training and staff meetings; participate in embarkation day and sea day meetings.
• Assist in all areas of spa operation as directed by management.
• Train new spa staff in medi-spa services and cross-promotion; ensure staff confidence.
• Follow Medi-Spa Operations Policies.
• Email daily reports and end-of-cruise inventory reports as required.

• Completed medical education with a medical degree from a recognized college or university
• Current valid medical license
• Board certification or similar international certification in Plastic Surgery or Dermatology preferred but not required
• Comfortable giving presentations/speaking in front of large groups
• Fluency in English
• Senior level: Entry level
• Employment type: Full-time
• Job function: Sales, General Business, and Education

Reports to: Spa Manager

Note: This job description reflects the role and its responsibilities at OneSpaWorld Manila. Any content not directly related to the job duties or requirements has been removed for clarity and compliance.