Store Supervisor
2 weeks ago
- Ensure achievements of sales target especially retail sales target.
Operations Process
- Oversee day to day operations of the branch. Ensure store processes/guidelines/forms are consistently implemented
Customer Service
- Ensure all complaints not solved more than 48 hours are resolved.
Store Quality
- Ensure compliance on standard cleanliness and organizations.
Financial Management
-Monitor store budget and expenses to ensure financial targets are achieved. Ensure zero retail and in-shop variance.
People Management
- Monitor staff performance and provide feedback, coaching and disciplinary actions as needed.
Job Qualifications:
* At least completed 2 years in Associate or College Graduate
* With strong communication skills.
* Knowledge in customer service and orientation.
* With strong leadership skills.
* Knowledge in handling people and make a right and fair judgement.
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