ICT Infrastructure Expert

Job Title: ICT Infrastructure Expert

Experience: 8 - 10+ Yrs in IT Infrastructure, Data Center, Virtualization, Storage, Backup, and Cloud

Location: Visakhapatnam

Employment Type: Full-time

Job Summary

The ICT Infrastructure Expert will be responsible for the design, deployment, administration, monitoring, troubleshooting, and optimization of enterprise infrastructure across Windows, Linux, Virtualization, Storage, Backup, and Cloud environments.
The role requires strong hands-on experience in infrastructure operations, HA/DR, security, performance optimization, capacity planning, and vendor coordination.

Key Responsibilities

Windows Server

• Administer Windows Server 2019/2022+, Active Directory, DNS, DHCP, GPO, IIS, File Services, and Clustering
• Perform server hardening, patching, upgrades, troubleshooting, and performance monitoring
• Manage HA and failover configurations

Linux

• Administer RHEL, Ubuntu, Rocky Linux, or equivalent
• Manage LVM, RAID, NFS, SSH, systemd, firewalld/iptables, users, permissions, and services
• Perform patching, hardening, troubleshooting, and automation using Shell/Python/Ansible

Virtualization

• Hands-on experience with HPE VM Essentials, VMware vSphere/ESXi/vCenter, Hyper-V, or KVM
• Manage VMs, clusters, HA, DRS, vMotion/Live Migration, snapshots, provisioning, and capacity
• Implement and support virtualization-based HA/DR solutions

Storage

• Manage enterprise SAN/NAS environments
• Knowledge of FC, iSCSI, NFS, SMB, RAID, LUNs, storage pools, snapshots, replication, thin provisioning, and deduplication
• Experience with HPE, Dell, or equivalent storage platforms
• Perform capacity planning, performance monitoring, and troubleshooting

Backup & Disaster Recovery

• Manage enterprise backup solutions such as Veeam, Commvault, Veritas NetBackup, or equivalent
• Configure backup, retention, replication, restoration, and backup validation
• Support DR/BC planning, RPO/RTO, DR drills, and recovery procedures

Cloud

• Basic to intermediate knowledge of AWS and/or Microsoft Azure
• Working knowledge of Compute/VMs, VPC/VNet, networking, security groups/NSGs, load balancers, storage, backup, monitoring, IAM/RBAC, HA, and DR
• Support hybrid infrastructure, cloud migration, provisioning, sizing, monitoring, and cost optimization

Monitoring & Operations

• Experience with Prometheus, Grafana, Zabbix, SolarWinds, Nagios, or equivalent
• Monitor infrastructure availability, performance, capacity, and alerts
• Perform incident, problem, change management, and RCA

Security & Compliance

• Implement infrastructure hardening, patching, access controls, MFA, RBAC, and vulnerability remediation
• Coordinate with cybersecurity teams for audits, compliance, and security remediation

Documentation & Architecture

• Prepare and maintain HLD/LLD, infrastructure architecture diagrams, SOPs, runbooks, CMDB, and asset documentation
• Support infrastructure sizing, technical specifications, vendor evaluation, and modernization initiatives

Required Technical Skills

• Windows: Windows Server 2019/2022+, AD, DNS, DHCP, GPO, IIS, Clustering
• Linux: RHEL, Ubuntu, Rocky Linux, LVM, RAID, NFS, Shell
• Virtualization: HPE VM Essentials, VMware, Hyper-V, KVM
• Storage: SAN, NAS, FC, iSCSI, NFS, RAID, Replication, Snapshots
• Backup: Veeam / Commvault / NetBackup
• Cloud: AWS and/or Azure
• Monitoring: Prometheus, Grafana, Zabbix, SolarWinds/Nagios
• Automation: PowerShell, Shell, Ansible, Python
• Networking: TCP/IP, VLAN, DNS, DHCP, Routing, Load Balancing, Firewall
• Security: Hardening, Patching, IAM/RBAC, Vulnerability Management
• DR/BC: HA, DR, RPO, RTO, Replication, DR Drills

Qualifications

• Bachelor's/Master's degree in Computer Science, IT, Electronics, or related field
• Relevant technical certifications will be an advantage
• Preferred Certifications: Microsoft/Azure, AWS, RHCSA/RHCE, VMware VCP, ITIL, and Storage/Backup vendor certifications

Key Competencies

• Strong hands-on troubleshooting and analytical skills
• Good understanding of enterprise infrastructure architecture
• Ability to manage on-premises, Data Center, and Cloud environments
• Strong incident, problem, change, and vendor management skills
• Good understanding of infrastruc