Training & Quality Manager: Data-Driven Coaching Lead

We're looking for a Sales Quality and Coaching Manager to own the quality and performance of the SDRs Hire Overseas places with a B2B sales intelligence platform client. You will review calls and emails against a clear standard, coach SDRs to close the gap between where they are and where they need to be, and hold the team accountable to activity and...

We're looking for a Sales Quality and Coaching Manager to own the quality and performance of the SDRs Hire Overseas places with a B2B sales intelligence platform client. You will review calls and emails against a clear standard, coach SDRs to close the gap between where they are and where they need to be, and hold the team accountable to activity and...

Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries...

About the Job: The Training & Quality Supervisor provides functional leadership for FGC+ Training and Quality across Davao and Bacolod. This is a hands‑on role focused on developing our Trainers and QA team, improving how Training and Quality are delivered, and building consistent practices across campaigns and sites. The role works closely with...

Concentrix Philippines is seeking a Quality Supervisor to lead and develop a team of Quality Analysts, ensuring delivery of customer experience standards and client requirements. The role focuses on coaching, calibration, data analysis, and stakeholder partnership to drive performance improvements.You will oversee monitoring activities, analyze interactions...

DescriptionTechnical Coach II acts as a senior subject matter expert for complex products and provides advanced coaching, training, and troubleshooting support to frontline agents while mentoring Technical Coaches through influence and expertise. The role drives technical capability building, escalation reduction, process improvement, and adoption of...

Full Potential Solutions, Inc. is seeking an Operations Manager to lead the day-to-day execution of our Telco campaign, ensuring operational excellence, client satisfaction, and strong team performance. You will manage key workflows, drive efficiency, and ensure delivery of KPIs and service standards. You will collaborate with Training, Quality, Workforce,...

Strong stakeholder management and ability to influence senior leadership. Advanced proficiency in data analysis, reporting, and presentation tools (Excel, Power BI, PowerPoint). Strong coaching, mentoring, and talent development capabilities Hours of Operations: Flexible Work Arrangement: Hybrid Job Description The Manager I, Training assist with the...