Operations Leader: Drive Efficiency

1 day ago

taguig, metro manila, Philippines Sun Life Full-time

Sun Life Philippines is seeking a results-driven operations leader to optimize processes and manage resources in a busy call center environment. You will guide teams, set performance goals, and ensure service excellence for clients.

In this role, you will drive KPI performance, align plans with company objectives, and collaborate with internal and external stakeholders to sustain efficient, high-quality operations that support Sun Life's client-centric approach.