Operations Supervisor
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Company Description
TP Group, formerly known as Teleperformance, is a global leader in digital business services with nearly 47 years of industry experience. As the organization evolves in the AI era, TP focuses on sharper, modern, and empathetic solutions that support clients across diverse sectors. The company integrates advanced technologies with human insight to deliver intelligent, future-ready customer and operational experiences. TP fosters an innovative and inclusive culture where team members can grow their careers while contributing to transformative digital initiatives.
Role Description
The Operations Supervisor - Search Engine Optimization | Eastwood is a full-time, on-site role based in Quezon City. This position oversees daily SEO operations, including monitoring performance metrics, coordinating workflow, and ensuring alignment with business objectives and digital strategies. The role involves supervising and coaching team members, reviewing process compliance, and optimizing operational procedures to improve search visibility and efficiency. The Operations Supervisor collaborates with cross-functional teams, prepares regular reports, analyzes operational data, and implements continuous improvement initiatives to support high-quality, sustainable SEO outcomes.
Qualifications
- Candidates should possess strong Supervisory Skills, including team leadership, performance management, and coaching.
- Candidates should possess Operations and Operations Management skills to oversee processes, resources, and workflow efficiency.
- Candidates should possess Analytical Skills to interpret data, identify trends, and recommend operational and SEO improvements.
- Candidates should possess effective Communication skills for clear reporting, stakeholder coordination, and team guidance.
- Experience in SEO operations, digital marketing, or related fields is highly beneficial.
- Bachelor’s degree in Business, Marketing, Communications, or a related discipline is preferred.
- Proficiency in SEO tools and basic understanding of search engine algorithms and best practices is an advantage.
- Ability to work in a fast-paced environment, manage multiple priorities, and maintain high attention to detail.
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